WARRANTY: All Black Reef Products carry a limited 2 year warranty for defects and breakages from build quality. Due to the nature of our sport, equipment is used and abused on an abnormally regular basis i.e. Warranty claims are determined by the scrutiny of the company. If you have a warranty question please send us an email, though we are highly confident this will not occur from our span of products built for abuse.

 

Our warranty does not cover consumables such as tips, cable, injectors, bands, etc

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RETURNS & CANCELLATIONS: All orders are given within the shipping window for cancellation. If you wish to return an order or cancel the order, please notify us by email. Once a product has shipped, it cannot be canceled. Returns are permitted if the product is unused. Refunds are permissible once the product has been returned, and the customer assumes responsibility for the return. 

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Many of our products are built to order and cannot be returned or cancelled after a 48 hour grace period. 

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TIME SENSITIVE ORDERS: Please notify us if an order is needed by a certain specified date. We will do our best to meet the customers time frame, but our quality takes time. Most orders need 5 to 10 business days to ship on average.  

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